Residential Program Director

Company: Northeast Arc
Location: Danvers
Posted on: April 3, 2026

Job Description:

Job Title: Residential Program Director Our Residential department is looking for a full-time Program Director to join our team at one of our Gloucester homes. Schedule: Monday 9:00 am-5:00 pm, Tuesday 9:00 am-5:00 pm, Wednesday 9:00 am-5:00 pm, Thursday 9:00 am - 5:00 pm, Friday 9:00 am -5:00 pm Job Summary: Oversees the day-to-day operation of the assigned residence(s), including implementing agency policy and practice and ensuring compliance with the statutory requirements of the Department of Developmental Services (DDS). Fulfills programmatic responsibilities by providing quality living supports and supervision to individuals with intellectual and physical disabilities and staff. Ensures that the Northeast Arc (NeArc) Residential Division reflects the mission statement and vision of the agency. Pay Rate: $30.00 -$31.33/hr. With CPR/PR & MAP Certification Primary Responsibilities: Provides responsive, effective residential supports and leads staff in creating an atmosphere that places individual respect, dignity, and empowerment above all else. Work as part of the Residential Team, including assisting peers as needed, providing Residential Office Coverage and having a working knowledge of all Residential Homes and Systems. Utilize a PBS approach when working with staff and individuals, including promoting the agency objectives related to personal growth, community involvement and decision making. Ensure Residential Team Members are aware of daily schedule and staffing coverage. Keep the team informed of any pertinent issues at the home and changes in status, including providing clinical information to the Weekend On-Call team as necessary. Complete required documentation completely and accurately, including ISP Documentation, Health Care Records, HCSIS, Incident Reporting, Weekend Notes, House Profiles, Vacation Memos, Staffing Schedules and House Committee Reports. Ensure House Books and Systems comply with Residential Standards, QA Tools and DDS Survey and Certification, including Fire Drill Logs, Resource Manuals, House Meeting Books, Confidential Books, Medical Books, Money Books and Data Books. Maintain and follow a current safety plan, including training staff, conducting fire drills and reporting any issues. Ensure minimum safety ratios are maintained at all times. Hire, organize and coordinate staff to meet the goals of the agency. Facilitate staff meetings and provide on-site supervision and support to staff. Be approachable and responsive to staff. Requirements: BS/BA strongly preferred, HS Diploma/GED and a minimum of three years of prior experience supporting adults with developmental disabilities or within human services. Have a working knowledge of computer systems, including Microsoft Office and Kronos. Maintain certifications: First Aid, CPR, MAPs, Vehicle Safety, Human Rights and Fire Safety. Maintain a valid Massachusetts driver?s license. Must be able to work at a desk/computer in an office environment and also be physically able to provide direct support to individuals in their homes What We Offer You! Generous time off (holiday, vacation, sick) Tuition reimbursement Health Insurance Life insurance Retirement plan Other benefits Hours: M-F 9 am to 5 pm Magnolia Home The Northeast Arc is a premier provider of services that help people with disabilities become full participants in the community, choosing for themselves how to live, learn, work, socialize and play. We were founded in 1954 by courageous and determined parents who wanted to ensure that their children and others with disabilities will always have every opportunity to thrive in the community. Come join one of Massachusetts' most established, innovative, and passionate organizations. Job Type: Full-time Gloucester, MA

Keywords: Northeast Arc, Cranston , Residential Program Director, Social Services , Danvers, Rhode Island