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Head of Sales Operations NAM

Company: Jewelry / Eyeglasses, Cranston, RI
Location: Cranston
Posted on: November 2, 2018

Job Description:

Provide operational support to sales management. Develop tools and procedures to support the sales process as well as the improvement of the operational efficiency and effectiveness of the sales force. Three to five years of experience and specific knowledge in the area of Retail.

WHAT YOU CAN EXPECT

The jobholder is responsible for supporting the sales team in process and operational functions necessary to achieve Company Sales objectives within North America. The jobholder is responsible for leading the coordination of activities, projects and communication from all business and support functions impacting Sales and related to the Stores Organization. In this capacity the person serves as the key stakeholder for Global Systems and Initiative projects impacting the North America. Administer and coordinate sales activities for all channels e.g. collate and disseminate sales targets, incentive data/achievements and set-up and organize sales meetings and support follow-up as required Is the Key User of communication systems Responsible for 1-to-many communications for all sales channels and as part of content & community management coordinate, create, publish and maintain all Central & Local content on communications platform/s Act as the gatekeeper for 1-to-many activities and communication from all functions impacting the sales team and retail stores. Lead Local and support Global sales focused projects, process and system improvements Plan, coordinate and communicate annual stock takes and regular cycle counts to all key stakeholders. Review, investigate and propose actions to drive inventory accuracy and prevent losses Coordinate the mapping and maintenance of all local processes, ensuring consistency as well as gate keeping and version control Track and publish results of compliance of Company policy and local legal legislation. Collate and share best practice across all sales channels Provide feedback as well as any other ideas to central on any improvement areas WHAT WE EXPECT 3-5 years of professional experience Bachelor's Degree preferred Minimum 2 years of work experience in a fashion customer- and commercial- focused retail environment or minimum 2 years of work experience in a similar sales operations role in a Consumer Goods Business ideally with SAP/Micros, etc. know-how Experience in a store management role is a plus Advanced verbal communication and presentation skills Excellent organizational and planning skills Strong customer service focus and relationship building skills Proactive problem solver with ability to manage change effectively Ability to manage multiple stakeholders Local language and English proficiency skills

Keywords: Jewelry / Eyeglasses, Cranston, RI, Cranston , Head of Sales Operations NAM, Sales , Cranston, Rhode Island

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