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Customer Service Representative- PERMANENT POSITIONS (Melrose,MA)

Company: Kelly Services
Location: Melrose
Posted on: October 19, 2018

Job Description:

Job DescriptionKelly Services is assisting a growing client of ours that is seeking Customer Service Representatives for permanent, full-time positions in their downtown Boston office. This is a great position for anyone looking to enhance their customer service skills while working in a dynamic office environment. The successful applicants for this position must be confident, possess strong customer service skills, computer proficient, and comfortable talking on the phone to existing & prospective customers.RequirementsDUTIES/RESPONSIBILITIES:-Answering incoming phone calls from customers throughout the entire continental U.S.-Gathering information from callers and making appropriate recommendations of products & services-Data Entry & E-mail Correspondence-Ability to work well independently and also in a team environmentQUALIFICATIONS:-High School Diploma or GED required-3-5 year's customer service (call center, clerical, retail, hospitality, restaurant, etc.)-Excellent communication skills (written & verbal)-Basic computer proficiency with computersHighlightsSHIFT: - Seven (7) day availability required with a rotating five (5) day schedule; shift times are-1) 9:00AM-6:00PM2) 3:00PM-Midnight (Candidates with availability for this shift in high demand)PAY:-$15.00/hour-***OVERTIME AVAILABLE***LOCATION:-Downtown Boston (Accessible by all T-Lines)BENEFITS:-Full Benefit Package (Health, Dental, Vision, Life & Death, Short & Long-Term Disability)Why Kelly ?At Kelly Services , we work with the best. Our clients include 95 of the Fortune 100 companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.About Kelly Services As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.
Associated topics: associate, call center, call center specialist, clerk, client service, customer care associate, customer care representative, technical support, telephone, telephone service representative

Keywords: Kelly Services, Cranston , Customer Service Representative- PERMANENT POSITIONS (Melrose,MA), Sales , Melrose, Rhode Island

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