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Cellphone Repair Technician ($1,000 Sign-On Bonus)

Company: Asurion
Location: Cranston
Posted on: October 6, 2019

Job Description:

Cellphone Repair Technician?Our team of Cellphone Repair Technicians keep our customers connected by repairing their mobile devices.? Youll work inside a retail store and be the face of Asurions in-store operations team delivering our award-winning personalized customer resolution experience.??What will you do?Engage with and reassure customers to deliver outstanding customer service.Resolve customer issues relating to equipment problems by fixing phones, tablets and other consumer electronics by determining the most effective repair method.Meet or exceed key performance objectives including service and repair metrics.Perform various inventory tasks such as counting and monitoring inventory levels.Demonstrate Asurions Core Values in all interactions.?What we offer:Competitive pay and benefits including health, dental, and vision.Retirement Savings Plan (401K)Paid Time OffTuition Reimbursement ProgramOngoing training to grow your skillsUniform allowanceSubsidized cell phone planApple & Samsung Repair Certifications?If youre a good fit for the job, youll have:Six months face-to-face customer service experienceSix months experience with product service support or troubleshooting electronicsHigh School diploma or equivalentStrong oral and written communication skillsStrong teamwork and collaboration skillsBasic knowledge of Microsoft OfficeFlexibility to work any hours between 10 AM EST to 8 PM EST (Monday through Saturday) and 12 PM EST to 6 PM EST (Sunday)?Store Location:199 Pontiac AvenueCranston, RI 02920
CPT1#CB
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Keywords: Asurion, Cranston , Cellphone Repair Technician ($1,000 Sign-On Bonus), Professions , Cranston, Rhode Island

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