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Client Relations Specialist

Company: W.B. Mason Company, Inc
Location: Cranston
Posted on: August 9, 2019

Job Description:

US-RI-CranstonRequisition ID 2019-2987Position Type Full TimeShift Type First ShiftCategory Customer Service/SupportOverviewRepresents W.B. Mason Company, Inc. in a positive manner while speaking with customers and co-workers, processing orders and responding to customer needs or requests.ResponsibilitiesEssential Duties and ResponsibilitiesAnswers customer calls and chatsFollows through on all issues related to customer calls, chats, and emails receivedData entry of orders received from various channelsResearch and solve customer issuesAdditional tasks may be assignedKnowledge, Skills and AbilitiesExceptional customer service skillsOutstanding communication skills with an ability to converse, read and write in EnglishMust be organized and able to manage multiple prioritiesFast and accurate data entryEnjoy working in a fast paced, high volume environmentAbility to present and maintain a positive attitude at all time with customers and co-workers QualificationsMinimum QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, speak and hear. The employee is frequently required to sit. The employee is frequently required to use hands and fingers for data entry. The employee must regularly lift and/or move up to 15 pounds.PM18Equal Opportunity EmployerW.B. Mason Company, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.PI111976673Pandologic. Keywords: Customer Service Representative, Location: Cranston, RI - 02910

Keywords: W.B. Mason Company, Inc, Cranston , Client Relations Specialist, Other , Cranston, Rhode Island

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