Full Time Teller , Cranston , RI
Company: Santander US
Location: Cranston
Posted on: January 23, 2023
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Job Description:
**Full Time Teller , Cranston , RI**
**Req ID:** Req1057849 **Date posted** 01/07/2023
Full Time Teller , Cranston , RI
Cranston, United States of America
**WHAT YOU WILL BE DOING**
USA Job Family Description: Acts as first point of contact for
consumer and small- to medium-sized clients. Assists clients with
resolving product, service or billing issues, opening or closing
accounts, processing transactions, logging requests, and escalating
complex issues to the appropriate team for timely resolution. Sells
targeted products/services as part of client-initiated
interactions.
USA Job Function Description: Acts as first point of contact for
consumer and business clients. Assists clients with resolving
product, service or account issues, opening or closing accounts,
processing transactions, logging requests, and escalating complex
issues to the appropriate team for timely resolution. Sells
targeted products/services as part of client-initiated
interactions. Responsible for maintaining operational
integrity.
Essential Functions/Responsibility Statements: Provides exceptional
Customer service by meeting all Customer demands as they relate to
relatively straightforward inquiries, with the support of more
experienced personnel. Adheres to safe deposit box procedures/
operations and guidelines. Educates and engages Customers in
conversations regarding their current and future financial needs
and educates Customers about Bank products and services. Assists in
exceeding service goals by minimizing Customer wait times and
accurately and efficiently processing Customer transactions.
Provides legendary Customer Service in addition to recognizing
referral opportunities. Provides exceptional customer service by
meeting all customer demands as they relate to relatively
straightforward inquiries, with the support of more experienced
personnel.
Qualifications: To perform this job successfully, an individual
must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
Education: H.S Diploma in or equivalent work experience.
Work Experience: Handling experience in a Retail or Banking
environment, 0-3 years. Skills and Abilities: Superior customer
service skills. General Math skills. Detail oriented with the
ability to function in a fast-paced and changing environment.
Excellent communication skills with ability to be concise, clear,
and consistent manner. Ability to effectively ask questions and
identify needs to enhance the customer relationship .
Diversity & EEO Statements: At Santander, we value and respect
differences in our workforce and strive to increase the diversity
of our teams. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, genetics, disability, age, veteran status or any
other characteristic protected by law.
Working Conditions: Frequent Minimal physical effort such as
sitting, standing and walking. Occasional moving and lifting
equipment and furniture is required to support onsite and offsite
meeting setup and teardown. Physically capable of lifting up to
fifty pounds, able to bend, kneel, climb ladders.
Employer Rights: Employer Rights: This job description does not
list all of the job duties of the job. You may be asked by your
supervisors or managers to perform other duties. You may be
evaluated in part based upon your performance of the tasks listed
in this job description. The employer has the right to revise this
job description at any time. This job description is not a contract
for employment and either you or the employer may terminate at any
time for any reason.
English
**Primary Location:** Cranston, Rhode Island, United States of
America
**Other Locations:** Rhode Island-Cranston
**Organization:** Santander Bank N.A.
As a part of our commitment to the health and safety of our
employees and clients, we have implemented COVID-related health and
safety requirements for our workforce. These requirements may
include all or some combination of: disclosing your vaccination
status, being fully vaccinated, regular testing, mask wearing and
social distancing. As you go through our selection process, the
requirements will be clearly disclosed to you.
Santander is an equal opportunity employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, genetics, disability, age, veteran status or any
other characteristic protected by law.
US Candidates/Employees: Click here to view the "EEO is the Law
(http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) "
poster and supplement and the Pay Transparency Policy Statement.
(https://www.dol.gov/agencies/ofccp/faqs/pay-transparency)
Click here to view the California Privacy Notice. Need assistance?
Contact TAOps@santander.us
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Keywords: Santander US, Cranston , Full Time Teller , Cranston , RI, Other , Cranston, Rhode Island
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