Account Specialist
Company: Miniature Casting Corporation
Location: Cranston
Posted on: May 13, 2022
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Job Description:
Miniature Casting Corporation is a leader in the manufacturing
of high-quality precision components for the automotive, medical
and electronics industries. We are looking for a dynamic,
customer-focused individual to join our amazing team in Cranston,
RI, as an Account Specialist. This person will ensure our clients
receive exceptional service from processing their order through
delivery of their product, working to resolve any issues that may
arise quickly and efficiently. Our team believes in going the extra
mile for each one of our customers. The Account Specialist will
build and foster a relationship of trust and reliability with our
clients, leading to returned and increased business. This is a
great opportunity for someone looking to gain experience in account
management and business development, eventually growing into an
Account Manager. Responsibilities: Answer customer inquiries by
phone and email on various issues, including orders, bills, and
shipments in a timely manner Manage entire order process from
inventory availability to shipment status, updating the customer as
needed Issue merchandise returns and credits as needed Set-up new
accounts and maintain existing account information Process orders
ensuring product, quantity, pricing, and notes are accurate Work
with Materials Management team to assist with daily shipping and
pick list reports, guaranteeing all orders ship accurately and on
time Maintain customer files with updated contact and shipping
information, carefully documenting all shipping and order notes
Process sample orders as requested Perform other duties as
requested Qualifications: Bachelor---s degree preferred Exceptional
customer service skills and effective written and verbal
communication with the ability to adapt communication style to the
audience as needed Strong attention to detail, data entry and
organizational skills Ability to multi-task, prioritize, and manage
time effectively, resolving issues when they arise and following up
on all details The ability to work in a team environment, as well
as independently Strong computer skills required, including
knowledge of Microsoft Office
Keywords: Miniature Casting Corporation, Cranston , Account Specialist, Other , Cranston, Rhode Island
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