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Desktop Support Specialist

Company: Queen Consulting Group
Location: Cranston
Posted on: May 2, 2021

Job Description:

Position:--Desktop Support SpecialistLocation: Cranston, RI--Job Type:--ContractDuration: 12 months, possibility to extend to 24 months
---Job DescriptionThe purpose of this solicitation is to hire an experienced Intermediate Desktop Support Specialist.

  • Work closely with the existing Technical Support staff and will interact will other team members on multiple aspects of the project.
  • Set up Dual monitors on PC based systems.
  • PC builds from pre-defined images or custom build, deploying PC's and printers to end users, along with migrating documents, settings and custom software that end users have installed.
  • Configure local or network printers for each end user.
  • Answer IT requests via phone, email, or in person and explain solutions in technical and non-technical terms.
  • Work across a broad range of technologies and liaise across multiple areas of the business to support incidents, problems and requests.
    • Strong understanding of:
    • Windows Desktop Administration
    • Active Directory concepts
    • Domain administration
    • Thin client computing.
      • Experience with:
      • Windows 10 and Microsoft Office
      • SCCM
      • Large scale deployments

Keywords: Queen Consulting Group, Cranston , Desktop Support Specialist, Other , Cranston, Rhode Island

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