CranstonRecruiter Since 2001
the smart solution for Cranston jobs

Consumer & Business Senior Relationship Banker, Cranston, RI

Company: Santander Holdings USA Inc
Location: Cranston
Posted on: November 22, 2020

Job Description:

Consumer & Business Senior Relationship Banker, Cranston, RI - 2003487 Description Santander is one of the largest banks in the world, and one of the top banks in the United States based on deposits. With a principal presence in the northeast U.S., Santander--s retail division serves nearly 2 million customers and more than 140k business customers in the US. As a Senior Relationship Banker, you will be responsible for acquiring, deepening, and retaining relationships with consumer and small business customers (with annual revenue up to $3MM). You will directly manage and grow a client portfolio of the most complex and highest value consumer and small business clients in the branch. You will deliver an exceptional customer experience through engagement of customers in the branch, over the phone, and through collaboration with business partners. Responsibilities Put the customer at the center of everything you do, deepen relationships and make connections during every interaction. Engage customers through proactive, outbound calling for both service and relationship deepening opportunities. Assess customer needs by being genuinely curious, asking questions, and identifying opportunities to help achieve their financial goals today and in the future. Be the expert on Santander products and services and be able to articulate the benefits that will help customers based on their need. Independently manage a portfolio comprised of both High Value consumer clients and Small Business customers with annual revenue up to $3MM. Aptitude & interest in serving business clients- reviewing financial statements and advanced knowledge of small business credit. Participates in joint calling with Product partners to generate and deepen relationships with business customers. Recommend the best needs-based solution; deliver solutions directly as well as introduce key partners (i.e. Investment, Mortgage etc.) when appropriate. Build trust and deliver solutions by setting expectations and meeting commitments. Develop relationships with new and existing customers by maintaining contact through early engagement calls and regular outreach to portfolio customers. Deliver an outstanding customer experience in every interaction. Ensure timely follow up and escalate for resolution when appropriate. Ensure compliance with all bank policies, procedures and regulatory requirements. Qualifications Qualifications Bachelor--s degree (required). 5-9 years of experience in a customer facing environment including a minimum of 2-3 years in Financial Services with direct experience acquiring new client relationships and developing existing client relationships. Strong financial acumen; general knowledge of consumer and small business products, and small business lending. Motivated to help people achieve financial goals. Passion and personal commitment to proactively help customers. Exceptional listening and communication skills in person and over the phone. Ability to work effectively in a team environment, building strong relationships with colleagues and business partners. Ability to use critical thinking to solve problems and provide solutions to customer issues. Demonstrated proficiency using the phone to engage with customers. Basic computer skills. At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply . Job : Relationship Management Primary Location : Rhode Island-Cranston-555 Reservoir Avenue - 00440 - Cranston - Branch Other Locations : United States Organization : Consumer & Business Banking (1001) Schedule : Full-time Job Posting : Nov 18, 2020, 5:25:38 PM

Keywords: Santander Holdings USA Inc, Cranston , Consumer & Business Senior Relationship Banker, Cranston, RI, Other , Cranston, Rhode Island

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Freight Handler
Description: Hiring Immediatley As a Freight Handler at Walmart Supply Chain, you will have a critical role in moving product through our Distribution network to the Stores to service our Customers. Your role is (more...)
Company: Walmart
Location: Concord
Posted on: 11/25/2020

Palletizer Distribution
Description: Job Title: Palletizer Distribution Job ID: 806016BR
Company: CVS Health
Location: Woonsocket
Posted on: 11/25/2020

To Go Specialist
Description: At Olive Garden, one key to our success is the high standards we set for ourselves and each other. That includes placing the health and safety of our team members and guests as a top priority. We are (more...)
Company: Olive Garden
Location: Concord
Posted on: 11/25/2020


Amazon In-Store Shopper (Part-Time) - Immediate Openings - Earn up to $630 aweek
Description: Shifts: Overnight, Sunrise, Day, Evening, Weekend Location: Livermore Job opportunities vary by location. We update postings daily with open positions. Full-time Warehouse Team Member Hourly pay rate: (more...)
Company: Amazon
Location: Concord
Posted on: 11/25/2020

Entry Level Automotive Technician/Customer Service Advisor
Description: Accelerate Your Potential Geared for the Driven Interested in a rewarding career with great pay, outstanding benefits and the opportunity to grow Henley Enterprises Inc, the largest franchisee of Valvoline (more...)
Company: Valvoline Instant Oil Change
Location: Concord
Posted on: 11/25/2020

Pallet Shop / Saw Mill Worker
Description: This position will be working in the Saw Mill.-- Job consists of stacking pallets, using hand tools, working
Company: PeopleReady
Location: Concord
Posted on: 11/25/2020

Process Engineering Manager (Design Group)
Description: About Us: Design Group operates from more than 45 offices in the United States and India, providing engineering, consulting and technical services for the world s leading companies in the food and (more...)
Company: Barry Wehmiller Design Group
Location: Concord
Posted on: 11/25/2020

Amazon Warehouse Assistant - Immediate Openings!
Description: Seasonal Part-time Warehouse Team Member - Hourly pay rate: Earn 16.00 - 21.00/hr , plus benefits The base pay for this role is 16.00/hr Limited-time Opportunity. Earn 2/hr extra for select (more...)
Company: Amazon
Location: Woonsocket
Posted on: 11/25/2020

Customer Service Representative - Work from Home - USA
Description: Join our TTEC work from home customerservice representative team if you reside in 45 out of 50 states. We cannotaccept applications for residents of CA, CO, HI, IL or NY or outside of the UnitedStates. (more...)
Company: TTEC
Location: Concord
Posted on: 11/25/2020

Certified Nursing Assistant
Description: Certified Nurse Aide Who We Are : At connectRN, we''re on a mission to shake up the healthcare industry by building new connections in healthcare. Using our mobile app, our community of healthcare (more...)
Company: ConnectRN
Location: East Providence
Posted on: 11/25/2020

Log In or Create An Account

Get the latest Rhode Island jobs by following @recnetRI on Twitter!

Cranston RSS job feeds