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Service Consultant/Customer Advisor (Military Veterans Wanted!)

Company: Carmax
Location: Cranston
Posted on: June 7, 2018

Job Description:

Description: If the service side of the car business is one of your "hot buttons," then we have some very "cool" information for you. At CarMax, we have a great work environment that includes perks like a clean, modern facility, free training, high volume, a variety of vehicles and much more---. Service Consultant responsibilities include scheduling repair appointments, greeting customers in service lanes, generating estimates, writing repair orders, and following up with the customer. Qualified candidates must have the following:
-- Strong listening & communication skills
-- Commitment to customer service
-- Be very detail oriented
-- Experience in a leadership role
-- Previous success in resolving customer service issues
-- A high level of professionalism and courteousness
-- A desire to be in the automotive industry The following qualifications are a plus:
-- A minimum of 2 years retail management experience
-- Knowledge of vehicle repairs and warranty work
-- Continued education (AA, BS, Automotive Degree)
-- Open to relocation for future growth. At CarMax, our associates enjoy a dynamic, open, fun environment, as well as competitive wages and terrific advancement opportunities. Our full time associates are invited to take advantage of a comprehensive benefits package that includes: medical and dental insurance, vision insurance, 401K plan, short & long term disability, paid vacation, retirement and life insurance plans, a stock purchase plan, educational assistance, and a generous associate discount on cars, service, parts, and accessories.

Keywords: Carmax, Cranston, Service Consultant/Customer Advisor (Military Veterans Wanted!), Hospitality & Tourism, Cranston, Rhode Island

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