Medical Secretary
Company: Rhode Island Medical Imaging
Location: Riverside
Posted on: May 22, 2023
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Job Description:
Medical SecretarySUMMARY:This position is located at our East
Providence, RI clinical site.Monday, Tuesday, Wednesday, Friday:
8:30 AM- 5:00 PMThursday: 11:30 AM- 8:00 PM.The Medical Secretary
will be responsible for greeting patients at our facility.
Additionally, the Secretary will obtain required personal and
insurance information, establish patient account, disclose
insurance and payment policies, collect payments, locate previous
films and generally ensure necessary patient material is complete
prior to the examination. The ideal candidate will interact
professionally and effectively with patients, referring physicians
and their staffs and coworkers while maintaining the best possible
patient flow at all times. Additional responsibilities include:
performing related tasks such as assisting patients, maintaining
and ordering supplies and maintaining the cleanliness of work
areas.PRINCIPAL DUTIES AND RESPONSIBILITIES:Provide excellent
customer service. Be prompt and courteous when answering the
telephone, greeting patients, responding to questions and
scheduling patients. Keep patient informed, i.e. waiting room
status. Exhibit helpful behaviors.Obtain necessary demographic and
insurance information. Request prior films. Be conscious and
respectful of patient's privacy. Advise and distribute privacy
policy.Scan all documents: license, insurance card, financial
policy, referral slip, HIPAA, etc. Confirm and/or update
documentation in the system.Collect co-pays, deductibles and
outstanding balances for both the hospital and the office. Obtain
credit card information for any out-of-pocket expenses.Accurately
post charges and payments.Review all incoming referrals into the
scheduling department.Coordinate and communicate with the
Radiologist and referring physicians and staff as required.Ensure
that films, examination requisitions and other related records are
properly completed to ensure correct patient identification,
statistical and billing information. Contact referring physician's
office for authorizations of additional studies and/or exam results
as required and document accordingly.Inform Lead Secretary of
needed supplies to ensure continuous/efficient operations of the
office.Deliver reports, relocate and transport films as
necessary.Responsible for all requests for Medical Records, CD's
and films.Ensure proper operation of equipment at all times.
Immediately report any concerns relating to equipment
operation.Coordinate with and volunteer assistance to technologists
and other personnel outside primary area of responsibility as
required and time allows.Always be flexible and available as
scheduled to perform duties at specific times and places as
assigned.BASIC KNOWLEDGE:Physical dexterity to assist Radiologist
and handling of patient films and files.Interpersonal skills to
interface effectively with patients who may be under physical
and/or emotional stress, referring physicians, staff, the
Radiologist and fellow employees.Organizational and analytical
skills to compile and interpret data.EDUCATION/
CERTIFICATIONS:Equivalent to High School Diploma. Graduate of a
School of Medical Secretarial Sciences preferred.Join an
award-winning organization! With 18 private, state-of-the-art
medical diagnostic imaging facilities, join the team that has been
providing Rhode Island with imaging excellence for over 80 years!
The American College of Radiology has named RIMI one of the first
outpatient diagnostic imaging Centers of Excellence in the country
and the first in Rhode Island. RIMI also has the honor of being
named a 7 time winner of the Healthiest Employer of RI by
Providence Business News, most recently for 2021 and 2022.RIMI
offers best-in-class benefits to eligible employees including
multi-tiered health plans, flexible spending accounts, generous
paid time off, 401(k) plan with profit sharing component, uniform
reimbursement, yearly reimbursement for continuing medical
education, educational assistance (reimbursement) program, and
career development opportunities. Enjoy competitive pay and all in
our innovative culture that consistently provides the highest
levels of quality, safety,
Keywords: Rhode Island Medical Imaging, Cranston , Medical Secretary, Healthcare , Riverside, Rhode Island
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