CranstonRecruiter Since 2001
the smart solution for Cranston jobs

Sr Manager CRM & Loyalty

Company: Luca + Danni
Location: Cranston
Posted on: September 4, 2019

Job Description:

The Sr Manager, CRM & Loyalty is responsible for owning, understanding and growing our customer love. In this role you will be developing, implementing and advancing the company's CRM programs in support of customer growth and retention initiatives. Reporting to the President this position develops the appropriate multichannel contact strategies and programs to drive brand love and revenue. Major Responsibilities include but are not limited to:Drive and nurture our consumer/consumer databaseSupport on the ideation of new products based on a deep understanding of consumer cohortsDevelop a Loyalty marketing calendar inclusive of necessary incentives, partnerships, and messages to drive purchase frequency. Identify opportunities for program evolution and action upon these opportunities for future success.Identify new opportunities to profile and segment our customer database. Develop a holistic cross channel testing strategy to support ongoing optimization Ensure consistent, accurate reporting on Loyalty, database growth and customer retentionIdentify new database growth opportunities that will drive sign-up rates. Test new methods of capturing data either through technology improvements, strategic partnerships, or program enhancementsBuild and maintain an eco-system of triggered customer journeys that are tailored around the individual. Leverage technology to automate and test personalized content at scale.Partner with other departments to drive personalization across all of the marketing channels, particularly email, digital and socialManage the CRM database, including ongoing DB hygiene and testing /validating new data integrations Qualifications-- 5-7 years experience in multi-channel retail, e-commerce business required-- Advanced proficiency in Microsoft Word, Excel, PowerPoint, Digital Tools-- Solid loyalty program management experience -- Ability to review metrics on an on-going basis, analyze, draw conclusions and recommend immediate action-- Hands on experience in customer contact management and marketing through multiple channels: email, direct mail, and digital channels-- Solid understanding of analytics, including segmentation and modeling and applicable metrics for all tactics and channels-- Entrepreneurial; ability to drive forward with goals independently

Keywords: Luca + Danni, Cranston , Sr Manager CRM & Loyalty, Executive , Cranston, Rhode Island

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Client Relations Manager - Investments, $85K
Description: Client Relations Manager - Investments, 85K br br This position is available right away and provides a unique opportunity to join one of the premier investment companies in downtown Boston. This (more...)
Company: Professional Staffing Group
Location: Boston
Posted on: 09/22/2019

Associate Director / Director, Clinical Biomarkers
Description: We are seeking a highly motivated scientist to act as a Clinical Biomarker Lead, working in a dynamic, cross- functional environment within the clinical development team to implement biomarker strategies (more...)
Company: Vertex Pharmaceuticals
Location: Allston
Posted on: 09/22/2019

Restaurant Manager - Food & Beverage Operations (NE) - Boston Marriott Cambridge - (19123245)
Description: Here's To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand (more...)
Company: Marriott International, Inc.
Location: Cambridge
Posted on: 09/22/2019

Director, Human Resources Business Partnerships
Description: descriptions, salary adjustments, promotions, and transfers br br Partner with Finance and Legal to ensure alignment on programs and workflow br br br br About You: br br Bachelor (more...)
Company: BitSight Technologies
Location: Boston
Posted on: 09/22/2019

Director Packaging Development
Description: This role is critical for medical devices and combination products packaging development with patients and user friendly pharmaceutical packaging in close collaboration with device development lead, human (more...)
Company: Job Juncture
Location: Lexington
Posted on: 09/22/2019

Manager, Content Services
Description: The Manager of Content Services oversees the highly technical and ever-evolving production process for O'Reilly's print and ebook publishing program. In addition, the Manager will guide the production (more...)
Company: O'Reilly Media
Location: Boston
Posted on: 09/22/2019

Senior Manager, Data Solutions - Boston
Description: Job DescriptionWayfair Analytics is the engine that powers an enterprise obsessed with data. We move fast, iterating quickly on big business problems. We work smart, applying technology to unlock insights (more...)
Company: Wayfair
Location: Boston
Posted on: 09/22/2019

Store Manager - Boston - Retail
Description: Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, (more...)
Company: Coach
Location: Burlington
Posted on: 09/22/2019

Product Manager, AR / XR - Boston
Description: Product Manager, AR/XRWayfair believes everyone deserves a home they love, and that furnishing your home should be a source of fun, not anxiety. Our consumer-facing Product team plays a crucial role in (more...)
Company: Wayfair
Location: Boston
Posted on: 09/22/2019

Product Manager
Description: As Product Manager, you will be part of a team that is charged with a product line contribution. This extends from increasing the profitability of existing products to developing new products for the (more...)
Company: Energy Services Group
Location: Burlington
Posted on: 09/22/2019

Log In or Create An Account

Get the latest Rhode Island jobs by following @recnetRI on Twitter!

Cranston RSS job feeds