Associate Account Director

Company: Real Chemistry
Location: Boston
Posted on: May 12, 2025

Job Description:

OTHER LOCATIONS: Chicago, IL - Boston, MA - Carmel, INWorking at Real Chemistry and in the healthcare industry isn't just a job for us. We got into this field for different reasons, but we all stay for the same reason - to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has carved out its space at the intersection of healthcare, marketing and communications, data & AI. We work with the top 30 pharma and biotech companies and are built for collaboration-we believe we are best together, bringing together experts from various disciplines to transform healthcare. Our model allows us to work in a way that better reflects how people experience healthcare, with the goal to evolve healthcare from what it is to what it should be. Are you in?Job Summary :The Account Director is responsible for managing client relationships and serving as a trusted partner. The ideal candidate has a stellar client services reputation and a passion for healthcare and digital health. They will lead client engagements, manage cross-functional teams to innovate and deliver results, and ensure client satisfaction.This is a hybrid role, based in any of our US offices-including New York City, Boston, Chicago, Carmel, or San Francisco-or remote within the US, depending on team and business needs.What you'll do :

• Develop and maintain productive client relationships to exceed expectations.
• Manage internal teams to ensure technical and operational excellence.
• Identify red flags and recommend solutions to mitigate risks.
• Escalate issues appropriately using sound judgment.
• Collaborate to streamline and innovate processes.
• Train junior staff on processes and industry landscape.
• Motivate teams through active management and career development.
• Set performance objectives and communicate expectations.
• Manage client budgets and internal resources to ensure successful campaign execution.
• Understand and communicate client expectations internally.
• Maintain effective communication with clients.
• Contribute to financial management and revenue targets.
• Participate in strategic planning and business analysis.
• Manage multiple projects in a fast-paced environment.
• Identify growth opportunities and develop strategic solutions.
• Create drafts of decks, strategies, and POVs for review.
• Identify and develop integrated business opportunities.This position is a perfect fit for you if:
  • You value our company principles: Best Together, Impact-Obsessed, Excellence Expected, Evolve Always, and Accountability with an "I".
  • You are adaptable, resilient, and proactive.
  • You are highly organized, independent, and deadline-driven.What you should have :
    • Bachelor's degree in communications, marketing, or related field, or equivalent experience (6-8+ years).
    • Healthcare PR experience; integrated experience preferred.
    • Understanding of the digital landscape.
    • Exceptional project management skills.
    • Excellent communication skills, including presentation and writing.
    • Data communication skills.
    • Ability to explain complex technical concepts.
    • Proven client relationship development skills.
    • Ability to develop solutions and strategize based on research.Additional information about travel, compensation, benefits, workplace culture, and the integrated communications team is included in the full description.
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Keywords: Real Chemistry, Cranston , Associate Account Director, Executive , Boston, Rhode Island