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Regional Operations and Maintenance Manager

Company: Carrier
Location: Cranston
Posted on: July 1, 2024

Job Description:

United States of America
CAR03: NOR Pastore John Pastore Center, Cranston, RI, 02920 USA

NORESCO, a part of Carrier Global Corporation, helps clients adapt to and mitigate the impacts of climate change by decarbonizing, modernizing and electrifying aging infrastructure to be more sustainable and resilient. By deploying innovative distributed energy, storage, and renewable energy solutions, NORESCO improves the health and efficiency of existing campuses, buildings and communities. To date, NORESCO has guaranteed more than $5 billion in energy and operating cost savings at more than 10,000 facilities while reducing customer CO2 emissions by more than 25 million metric tons - the equivalent to planting 1.4 million acres of forest. For more information, visit .

Noresco is looking for an experienced Regional Operations and Maintenance (O&M) Manager to join our growing team! The Regional Operations and Maintenance (O&M) Manager will be responsible for operational and maintenance activities at electric and thermal production facilities owned by NORESCO's clients. They will be responsible for supervising NORESCO's operators and subcontracted maintenance personnel in support of the John O. Pastore Center in Cranston, Rhode Island, and at the University of Rhode Island campus in Kingston, Rhode Island. They will assure that the facility meets its contractual performance, availability, and customer savings guarantees while remaining in compliance with applicable safety, environmental, and corporate requirements. The Regional O&M Manager will work onsite at one of these locations, depending on the expected events scheduled for that day.

Primary Responsibilities:

  • NORESCO's primary point of contact to liaise with customer personnel and coordinate third-party contractors providing direct maintenance support
  • Lead NORESCO's rotating shift operators in the daily operations of the equipment, which includes generators of electrical power and all supporting equipment and systems
  • Prepare, maintain, and update job plans for planned tasks
  • Ensure preventive maintenance services are scheduled and executed per the OEM's designated intervals and standards
  • Identify and procure resources required for planned tasks such as parts, tooling, equipment, materials, and work procedures
  • Review operations logs and performance data to monitor equipment conditions and identify issues with the operation of the system (critical trend analysis); promptly address leading indicators of potential equipment failures
  • Review information from oil samples, component operating hour data, operating reports and recommended OEM suppliers' component replacement guidelines, to propose and schedule proactive maintenance and component replacement
  • Review field service reports from NORESCO's subcontractors. Ensure observations and recommendations are evaluated and tracked to resolution.
  • Monitor all warranty programs. Ensure warranty work is claimed in a timely manner and all warranty issues are resolved.
  • Maintain the site's document retention (ensure storage on NORESCO's share drives)
  • Develop critical path plans and execute efficient periodic maintenance outages, to include coordination with NORESCO's clients and subcontractors
  • Coordinate and manage contracted resources and schedules during scheduled and unplanned maintenance work. Coordinate NORESCO managed activities with site owner's management.
  • Lead regular meetings to review daily and weekly work schedules
  • Maintain good customer relations
  • Coordinate with multiple business units within NORESCO as needed (to include Human Resources, Legal, Finance, Accounting, Measurement & Verification, Cyber, and IT)
  • Generate site owner meeting agendas and minutes; lead efficient and productive update meetings (periodic & emergent)
  • Perform plant inspections and safety walkthroughs during operational and maintenance periods
  • Maintain onsite inventories (tools, test equipment, materials, critical spares, ...); replenish as needed
  • Profit and Loss (P&L) Responsibilities, to include generating the annual budget; capital expenditure planning; monthly forecasts, accruals, and variance analysis with development of recovery plans as needed to deliver the target revenue and profit; review service agreements/proposals; generate purchase orders; review and approve invoices
  • Supervise the creation and updating of work orders in the Computerized Maintenance Management System (CMMS), maintaining accurate and complete records of work performed
  • Use CMMS to generate reports, to include maintenance completion reports, material history, and preventative maintenance forecasts
  • Maintain effective short and long-term maintenance planning and scheduling
  • Respond to the site after hours and/or on weekends as necessary to lead restoration from emergent equipment failures
  • Supervise and provide ongoing training for site operators and maintenance personnel
  • Assist in troubleshooting of the equipment to assess equipment conditions and to determine corrective maintenance path to restoration
  • Developing the site's long term and annual asset Operations and Maintenance (O&M) program and strategy; generate and lead execution of the annual O&M plan
  • Capture lessons learned/best practices; contribute to continuous improvement efforts
  • Manage project Environmental, Health, & Safety (EHS) programs to comply with regulations and corporate/client policies and keep the project in safe reliable operating condition; ensure compliance during daily operations and maintenance work

    • Bachelor's degree
    • 7+ years of experience in electric power generation (turbines and/or reciprocating engines)
    • 7+ years of experience in maintenance management, planning, and execution
    • 5+ years of experience with safety related programs (LOTO, HAZMAT/HAZWASTE, PPE, ...)
    • Carry up to 50 pounds up and down multiple levels of stairs and working on ladders and elevated platforms
    • Drivers license

      • Bachelor's degree in an engineering or technical discipline
      • MBA or graduate degree
      • OSHA 30 certification or ability to earn certification after hiring
      • Ability to regularly travel between the assigned project sites
      • Familiarity with Microsoft Word, Excel, and Teams
      • Must pass drug testing, background checks, security checks
      • Ability to work independently with minimal oversight
      • Problem analysis, assessment, and remediation ability
      • Must pass drug testing, background checks, security checks
      • Working knowledge of balance of plant equipment (pumps, heat exchangers, control systems, cooling systems, chemical injection systems, ...)
      • Experience managing operators in rotating shifts, supporting continuous operations
      • Experience leading emergent troubleshooting and restoration efforts, while communicating status, way ahead, and expected schedule to supervisors and/or clients
      • Experience leading cross functional teams
      • Familiarity with Computerized Maintenance Management System (CMMS)
      • Customer relations experience
      • Excellent oral and written communication skills
        • Experience as a technician

          Other Job Details
          • Site specific prime mover training will be provided
          • CMMS specific training will be provided
          • Company phone and laptop provided; company vehicle not provided
          • Salaried position; not eligible for overtime compensation



            Pay Range:
            $112,828 - $157,959 Annually

            Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Keywords: Carrier, Cranston , Regional Operations and Maintenance Manager, Executive , Cranston, Rhode Island

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