SMB Customer Success Manager

Company: VirtualVocations
Location: Cranston
Posted on: September 17, 2023

Job Description:

A company is looking for a SMB Customer Success Manager, responsible for managing customer relationships, driving expansion, and ensuring customer satisfaction.
Key Responsibilities:

Manage inbound queues from portfolio customers and provide timely responses
Create ongoing plans for achievement by understanding client requirements and marketing strategies
Lead customer engagements, including strategy sessions and training, to provide ongoing value

Required Qualifications:

Minimum 2 years of customer-facing experience
Experience in an SMB function at a SaaS company
Proven track record as an SMB CSM, managing over 70+ customers with high retention and CSAT scores
Industry experience in mobile, data-driven marketing, and SaaS solutions
Ability to prioritize and execute tasks in a fast-paced environment

Keywords: VirtualVocations, Cranston , SMB Customer Success Manager, Executive , Cranston, Rhode Island

Click here to apply!

Didn't find what you're looking for? Search again!

Let Cranston recruiters find you. Post your resume for free!

Get Cranston Executive jobs via email.

View more Cranston Executive jobs

Other Executive Jobs

VP, Commercial Marketing
Description: About the Job br The Vice President, Commercial Marketing, is a key member of FMI's Commercial Business Unit BU and Leadership Team CLT . This entrepreneurial, hands-on leader is tasked with building (more...)
Company: Disability Solutions
Location: Boston
Posted on: 09/26/2023

Accounting Manager
Description: ACCOUNTING MANAGER br br br br POSITION SUMMARY br br Reporting to the Controller, the Accounting Manager is responsible for leading month-end and year-end close, GL reconciliation, financial (more...)
Company: US Main
Location: Boston
Posted on: 09/26/2023

Vendor Relationship Manager
Description: Job Description: br Do you want to work for a fast-paced, growing organization where impactful people make the difference Do you thrive in deriving important analyses from disparate information sources (more...)
Company: Fidelity Investments
Location: Boston
Posted on: 09/26/2023

Salary in Cranston, Rhode Island Area | More details for Cranston, Rhode Island Jobs |Salary

Consultant or Director, Financial Planning \u0026 Advice
Description: Job Description:The RoleAre you interested in serving the needs of millions of customers with Fidelity's Personal Investing, by building the best-in-class digital experience that helps them in financial (more...)
Company: Fidelity Investments
Location: Boston
Posted on: 09/26/2023

Program Manager, Clinical Quality Assurance
Description: By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takedas (more...)
Company: Takeda Pharmaceuticals
Location: Boston
Posted on: 09/26/2023

Senior Accounting Manager US Offshore
Description: RWE Renewables Americas LLCTo start as soon as possible, full time, permanentSenior Accounting Manager US OffshoreFunctional area:Finance / ControllingLocation:Boston, MA / HybridOverviewRWE Renewables (more...)
Company: RWE Renewables America, LLC
Location: Boston
Posted on: 09/26/2023

Senior Director of Administration
Description: At Kirkland Ellis, we are united in our ambition and drive to move forward. We share core values that help us achieve excellence: collaboration, talent empowerment, service, inclusion, respect and (more...)
Company: Kirkland & Ellis
Location: Boston
Posted on: 09/26/2023

Associate Director - Corporate Finance - Turnaround & Restructuring
Description: ABOUT BRG CORPORATE FINANCE The BRG Corporate Finance practice specializes in providing strategic, operational, and financial advice to private equity firms, management teams, boards of directors, investors, (more...)
Company: Berkeley Research Group
Location: Boston
Posted on: 09/26/2023

Director Audit and Tax Services - HYBRID SCHEDULE - Healthcare
Description: Highly Regarded Boston Healthcare System is Looking to Hire a Director of Audit and Tax Services - Hybrid Remote/Office Schedule This Jobot Job is hosted by: Joshua TackeAre you a fit Easy Apply now (more...)
Company: Jobot
Location: Boston
Posted on: 09/26/2023

Director - Accounting Advisory Services
Description: With over 120 offices and nearly 7,000 associates throughout the U.S. CBIZ
Company: CBIZ
Location: Boston
Posted on: 09/26/2023

Loading more jobs...

SMB Customer Success Manager

Didn't find what you're looking for? Search again!

Other Executive Jobs

Log In or Create An Account