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Global Quality Systems Director

Company: Taco Canada Ltd.
Location: Cranston
Posted on: March 10, 2023

Job Description:

Employment Type: -Regular Full-Time
Shift: 1st Shift
Work Status: Onsite
Position Summary
The Global Quality Systems Director is responsible for driving the global supplier base towards premium quality standards. This role will set and deliver continuous improvement of the global supplier base and quality of purchased parts along with set, report on, monitor and improve Key Performance Metrics for all global operations. They will set the global policy related to divisional quality plans and initiatives. This role will be challenging and often rewarding and involve product development, quality assurance of global production lines and global on-site supplier quality assessments.
Measures of success:

  • Review and revise disparate quality systems to a comprehensive and streamlined best-practice approach.
  • Create a comprehensive KPI reporting system for all Taco Family of Companies to adhere with on a monthly, quarterly, and annual basis
  • Standardize and improve global approved vendor list
  • Review and revise global supplier quality manual -

    Responsibilities include but are not limited to:

    • Perform quality assurance activities of purchased items within projects/product scope, with the objective of monitoring and guiding suppliers to define and establish processes that can deliver parts according to the agreed contractual specifications
    • Manage a portfolio of global suppliers
    • Liaise and manage the international quality relationships with our global locations
    • Manage global customer-based quality issues as they arise
    • Work cross-functionally in a multi-national environment, perform initial failure analysis and, define initial 8D team for global quality supply issues.
    • Lead review of Control Plan, securing product and process characteristics for global suppliers
    • Promote best practices for automated process control, mistake proof, automatic inspection, and segregation of defective parts in production process when necessary
    • Support the Quality Management organization, which includes Quality Assurance and Systems with focus on the HVAC industry.
    • Evaluate the global supplier's development capability, implementation and follow through of preventive supplier quality initiatives through First Article Inspection (FAI) or Production Part Approval Process (PPAP), allowing production to commence at the supplier.
    • Visit global vendor facilities to observe the manufacturing of product and ensure the incorporation of total quality management.
    • Provide technical advice and guidance to suppliers to reduce defect rates.
    • Perform regular quality control audits to ensure global vendors continue to work in compliance with company and state, federal and, country standards.
    • Work in conjunction with local supplier quality engineers and incoming inspectors to review products and data from global vendors to enforce quality.
    • Conducting tests and assessments on products to identify quality issues.
    • Maintaining detailed reports on global supplier quality, including defect rates and areas that require corrective actions.
    • Serve as a liaison between our company's senior management and the global vendors to identify quality issues and facilitate/provide solutions.


      • Bachelor's Degree in Supply Chain, Business or Engineering; significant applicable experience is acceptable in lieu of degree
      • American Society for Quality (ASQ) certification in Quality Management, Foundational Quality, Inspector/Technical, Engineering, Six Sigma and/or Auditing
      • 10+ years of quality management experience in manufacturing environment
      • Proven experience in manufacturing, quality control and management
      • Excellent statistical analysis and quality assurance skills.
      • In-depth knowledge of the technical aspects of manufacturing and engineering.
      • Excellent working knowledge of quality control standards and government compliance.
      • Experience with manufacturing and production processes and engineering principles.
      • Ability to provide guidance to improve process efficiency.
      • Excellent communication and liaison skills.
      • Continuous improvement and zero-defect mentality
      • Ability to create networks, collaborate, and lead cross-functional activities within multi-cultural teams
      • Proficient in MS Office, Epicor Enterprise Resource Planning (ERP), ETQ or other Quality Management Software, Database Management, etc.
      • This position will require up to 50-75% domestic and international travel


        • Master's Degree in Engineering, Supply Chain, Business, or related field
        • Experienced in Advanced Product Quality Planning (APQP)/ First Article Inspection (FAI)/ Production Part Approval Process (PPAP)

          Work Environment
          This position works primarily in an office environment using computers and technology. - Verbal and auditory capability are required. Additionally, will have regular exposure in the production plant where large equipment and noise are prevalent. - Safety gear is required in these areas.
          This position reports into the site every day. - May be able to work from home on an ad hoc basis.
          This position has no direct reports.

Keywords: Taco Canada Ltd., Cranston , Global Quality Systems Director, Executive , Cranston, Rhode Island

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