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Receptionist

Company: Thielsch Engineering Inc
Location: Cranston
Posted on: May 2, 2021

Job Description:

BAL Laboratory, a division of Thielsch Engineering, is a full service analytical laboratory dedicated to providing comprehensive analytical testing services for the identification and assessment of environmental contaminates. Our services are used to meet various regulatory permitting and reporting requirements, determine compliance with both State and Federal environmental regulations, and assess potential present or future environmental liabilities. Description BAL Laboratory is a seeking an Office Assistant/ Receptionist to work full time here in our Cranston, RI location. This candidate must be team-oriented and will interact with various internal and external customers. The person in this position should be able to work independently when necessary. Essential Job Functions: - Answer/route phone calls, respond to customer emails and fax messages. - Interface with clients - Scan chains of custody into computer and maintaining electric records - Responsible for receipt of and proper logging in of all samples received into the laboratory - Assist with scheduling of sampling and customer pick/ drop off - Efficiently process customer and contractor requests, and help resolve outstanding issues. - Follow laboratory standard operating procedures (SOPs) in the timely log- in of samples - Input and review data entry from the bench sheets to the Laboratory Information Management System (currently Element) - Accountable for accurate documentation, report writing, and providing results back to clients - Must be able to perform light lifting and light housekeeping duties. Also must be able to tolerate unpleasant odors - Any other duties as assigned Requirements: - At least two years' experience in a customer-facing role in a high-volume office environment - An Associate's degree in a related field - A high school diploma (or equivalent) - Proficiency with Windows-based computer applications, including Microsoft Word, Excel and Outlook. - Good customer service skills and Strong interpersonal skills - Attentive to detail and able to learn and understand technical terms - Able to pass criminal background and drug screening tests Preferred Qualifications: - Experience in a laboratory environment - Experience with Element a plus! - Knowledge of Rhode Island cities and towns. - Driver's license - Ability to identify problems and recommend solutions Travel: No Travel is required for this position Work Environment: This position requires the employee to work inside Physical requirements: Continuous: - Computer input Typing - Sedentary work - Standing, Stooping, Bending, Walking - Able to tolerate unpleasant odors Frequent: - Clarity of vision at 20 inches or less - Color vision - Lifting up to 10 lbs. Compensation & Benefits: - Competitive wages. - Paid time off and holidays. - Employer-matching 401(k) retirement plan. - Employer-paid Employee Stock Ownership Program (ESOP). - Health care benefits through United HealthCare, Delta Dental and Vision Service Plan. - Employer-paid life and AD & D insurance; access to short and long-term disability insurance. - Tuition reimbursement. Thielsch Engineering, Inc. is an equal opportunity/affirmative action employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law.

Keywords: Thielsch Engineering Inc, Cranston , Receptionist, Administration, Clerical , Cranston, Rhode Island

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