Global Program Director - EST/CST
Company: Amplity Health
Location: Boston
Posted on: May 2, 2024
Job Description:
Come join the true partner of global healthcare companies,
Amplity Health. We continually challenge the boundaries of medical
and commercial strategies to accelerate the approval and launch of
new drugs to improve the lives of patients. Position Summary:
Amplity Health has a current opportunity for a Global Program
Director in our Medical Solutions division leading one of our top
clients Rare Disease Clinical Trial Liaison team.Amplity Health
offers a competitive base salary, bonus potential, auto allowance,
full benefit package, including 401K, Medical, Dental, Vision, and
generous PTO.The Program Directoris responsible fordesigning,
developing, and leading the strategy and plan for the life cycle of
a project. The rolerequires acombination of strategic thinkingand
day-to-dayoperationsoversightcollaboratingwith key Client
stakeholders, internal stakeholders, and overseeing a team offield
based clinicalprofessionals.The field based clinical
professionalrolefocuses on engagement with
institution-basedhealthcare providersworking on clinical trials
(i.e.,Principal Investigators, Sub Investigators, Research
Managers,and Clinical Research Coordinators).TheProgram
Directorrole includes partnering across major functional areas such
asAccount Development,Project Management, Finance,Human
Resources,Talent Acquisition,and Complianceto ensuredelivery of the
services aligned to theSOW.The role serves as the primary point of
contact for theClient(biopharma) partner on behalf of Amplity. In
this capacity, the role is responsible for hosting meetings with
the clientto ensurestrong two-way communication,delivery of the
services to client expectations,planningwith the client forboth
short-term and long-termdeliverables, and toensure connectivityof
the clientto the right internal stakeholders at Amplity, as
needed.Responsibilitiesinclude butarenot limitedtosetting strategy,
developing the program objectives and
tactics,programimplementation;dailyprogramoversight;issue
resolution,contracting;Talent Acquisition;CRMsystemuse and
dataintegration;KPI development,reporting, and analysis;budget
management;Incentive CompensationPlan structure;team
membertraining;Compliance;and Onboarding related activities.The
maintherapeuticarea of focus for this positionis immunology.Key
Accountabilities:
- Main point of contact forClient engagement; leading
communicationof progress on deliverables and listening to and
meeting client needswithin the SOW on agreed timelines
- People manager - lead a team of FieldBasedClinical
Professionals
- Provideclear direction onfieldactivities (asdirected by the
client and aligned to the SOW)
- ProvideKPI'sand objectives for the team
- Coach, inspire, and facilitatea strong collaborative
culturealigned to client and company values
- Develop consistent and efficient processes across the
program
- Responsible forperformance management, travel & expense, PTO,
andother employer-related responsibilities related to the Field
Team
- Create, manage, and maintain Project Plans & Timelines
encompassing key milestones,ensuring alignment to Client and
Company objectivesper the SOW
- Work with Internal departments(account development, project
management, finance, compliance, HR)to manage scope and
workregardingprogrammanagement and planning for all assigned
activities
- Identify, manage, and facilitate discussions to address risk
and opportunity with key stakeholders on assigned projects while
developing resolutions to meet productivity, quality,
andClient-satisfaction goals and objectives
- Facilitate clear communication to all relevant internal and
external stakeholders andtheunderstanding of decisions,
deliverables, action items, direction,etc.through regular Status
Reports and Project Meetings
- Provide weekly, monthly, and quarterly reporting deliverables,
as identified in the SOWs.
- Develop,Track, and Analyzemetricsassociated with the project &
Field Member activity; Identifyand implement strategies to improve
business performance
- Provide timely updates and feedback to Client and project
stakeholders
- Follow all Amplity Health policies and procedures
- Other duties as assignedEducation and Experience:Required
- BA/BSfrom accredited college or university
- Pharmaceutical/biopharmaceuticalindustryexperience
- Demonstrated successfulPeopleManagementexperience;3+ years
preferred
-
ExcellentProjectManagementskills;3+years'experiencepreferred
- DirectPharma/biopharmaceuticalClient interaction;3+ years
preferred
- Demonstratedsuccessfulexperienceleading a program or teamon
aglobal,national,orregional level;3+ yearsglobalor national
levelexperienceOR 5+ yearsregional levelexperiencepreferred
- Fluent in English
- Collaboration with diverse groups of people in a team
environment
- Experience with a Customer Relationship Management (CRM) toolor
database for KPIs
- Experience defining, measuring, and analyzing data to inform
decision-making
- Strategic mindset
- Avalid driver'slicense and safe driving record
- Ability to travel as needed, including internationally
- Valid PassportPreferred:
- Advanceddegreein clinical and/or scientificfield(MSN/NP, PA,
MD, PhD)
- MBA preferred
- Experience working in a Clinical setting(i.e.,nurse, research
coordinator, research manager)
- 5+ years of pharmaceutical or healthcare leadership
experience
- Experience leading a product, trial, or a portfolio of products
or trials a plus
- Immunologyor Rare Diseaseexperience
- Experience with clinical trials and study recruitment
- Experienceworking at or with a CRO
- In US,Reside in Eastern or Central time zoneKnowledge,
Skills,and Abilities:
- Excellent verbal, written and interpersonal communication
skills
- Ability to displayhighlevelof initiative, effort and
commitmenttosuccessfully complete projects and assignments
- Ability to developField TeamProfessionalsand ability to
lead,mentor, and inspirethe team
- Strong process facilitation, problem solving and analytical
thinking abilities to make sound business decisions on
aday-to-daybasis
- Ability to navigate complex markets and organizations
- Outstanding work ethic
- Strong planning and organizational skills and strong attention
to detail
- Excellent verbal, written and interpersonal communication
skills
- Ability to displayhigh levelsof initiative, effort and
commitment successfully complete projects and assignments
- Ability to multitask and successfully operate in a fast-paced
environment
- Ability to recruit, retain and develop high performing talent;
ability to manage turnover and vacancy process
- Engage effectivelywith people at all levels inside and outside
of the company
- Demonstrated technical aptitude, working proficiency in
Microsoft Word, Excel, and Outlook
- Ability to perform work-related travel (including overnight
and/or weekend as required)
- Ability to prioritize andmanagemultiple tasks
simultaneously
- Strong rapport-building skills and active listening skills
- Strong focus on providing customers with superior support and
service
- Ability to learn, understand,and communicate complex
information over the telephone/email
- Self-motivated and disciplined
- Outstanding organizational and planning skills,withstrong
attention to detail and accuracy
- Ability to work independently and as a team member
- Demonstrated ability to set priorities and direct
resources
- Highcapacity to learn and take on new tasksAbout UsAll
positions at Amplity Healthhave a responsibility to demonstrate our
EPIIC Valuestouphold our high-service standards.Excellence:We
sethigh standards.We are solutions-focused and achieve outstanding
results with a professional and positive attitude.Passion:We love
what we do.Our energy inspires, engages, and motivates
others.Innovation:Our ideas set us apart.We are curious and bold
and challenge traditional ways of working.Integrity:We are open,
honest, and transparent. We do the right thing with courage and
understanding.Collaboration:We are better together.We actively seek
the participation of others to achieve greater outcomes.ABOUT USWe
have a 40-year track record of delivering solutions for Pharma and
Biotech companies large and small.Our wide-ranging capabilities
include clinical and medical outsourced teams; clinical and medical
capability development; companion diagnostic and precision medicine
solutions; medical communications; expert engagement; remote and
field solutions for patients, payers, and physicians; and strategic
and access consulting. Therapeutically, we cross many areas but
have been a leader in oncology and rare diseases.Our one-of-a-kind
Insights database offers clients a detailed view into
patient-provider interactions and provider treatment rationale not
found through any other provider.Every offering, every touchpoint,
every solution is designed to ensure our pharmaceutical client's
patients gain access to and benefit from the best medicines for the
right reasons.OUR CULTUREOur company values align to our
partnership vision and define our culture. These EPIIC values are
reinforced in our people, our processes, and the solutions we
provide for our clients: Excellence, Passion, Innovation,
Integrity, and Collaboration.We believe that delivering on true
partnership for our clients begins and ends with our own team,
which is why we relentlessly recruit and maintain teams devoted to
living our EPIIC values. The result? An inclusive, collaborative,
and respectful culture we are proud of. We hold one another
accountable to maintaining a safe workspace where we challenge one
another to bring our best selves to work each day.You will never
feel unsure about how our EPIIC values look when lived out. We make
conscious efforts to model and reward behaviors that remind our
colleagues, clients, vendors, and partners what we stand for.We
foster a sense of belonging by ensuring contributions are heard and
respected. We want every member of the team to feel like they have
a voice and they can use it. Constantly challenged and always
supported, each member of our team is empowered to create
innovative, meaningful outcomes for our clients.Opportunities with
Amplity offer competitive compensation and dependent on the
opportunity could include a comprehensive benefits package and 401K
benefits.To learn more about us, visit our website at amplity.com
or our social media pages, linkedin.com/company/amplity-health and
twitter.com/amplityhealth. CELEBRATING DIVERSE PERSPECTIVESWe
passionately champion a culture of belonging, with transparent
company practices that drive diversity, equity, and inclusion. Our
commitment to inclusion is core to who we are. We welcome people
with diverse backgrounds and perspective who ignite curiosity and
challenge the status quo. As a provider of services across 6
continents, our team is as diverse as the clients we serve and the
countries we work in.We seek to create an inclusive, fair, and
respectful environment that celebrates the individual differences
and unique perspectives each person brings; where everyone feels a
sense of belonging and can be their true, authentic, and best
self.As an equal opportunity employer, we welcome everyone to our
team. We promise to maintain a safe working environment where team
members can thrive. The IDEA - Amplity's Inclusion, Diversity, and
Equity Alliance - makes sure of it. The IDEA helps our organization
embrace diverse business practices, creates a sense of community
through colleague resource groups, reminds our leaders to sponsor
and embrace diversity, equity, and inclusion, and encourages
cultural competence and awareness through company-wide resources
for learning.Our commitment to diversity spans our people, our
processes, and our suppliers.OUR DIVERSITY POLICYWe encourage and
support equal employment opportunities for all associates and
applicants for employment without regard to sex, race, color,
religion, national origin, age, disability, marital status, sexual
orientation or veteran status. Employment decisions are evaluated
on the basis of an individual's skills, knowledge, abilities, job
performance and other qualifications. In addition, Amplity Health
maintains policies and procedures designed to comply with
applicable federal, state and local laws governing
non-discrimination in employment in every location in which Amplity
Health has facilities.
Keywords: Amplity Health, Cranston , Global Program Director - EST/CST, Accounting, Auditing , Boston, Rhode Island
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