CranstonRecruiter Since 2001
the smart solution for Cranston jobs

Client Support Associate - Warwick, Cranston, N. Kingstown

Company: Jackson Hewitt
Location: Cranston
Posted on: January 7, 2021

Job Description:

Client Support Associate - Warwick, Cranston, N. KingstownCranston, RI, USA North Kingstown, RI, USA Warwick, RI, USA Req #13099 Monday, November 23, 2020At Jackson Hewitt, we are working hard for the hardest working and we are on a mission to completely change the way our customers engage with their personal finances. Jackson Hewitt combines the fun, fast-paced culture of a startup with the scale and reputation of one of the nation's largest retailers (over 6,000 locations).We have a passion for our employees and our customers. We recognize and appreciate that our team members are our single greatest competitive advantage. Being an industry leader requires a consistent focus on quality, innovation, performance and results.We're always looking for top performers to add value & make a difference in people's lives.We offer flexible work schedules and pay based on performance.Responsibilities

  • Presents the Company's value proposition to clients concerning various company products and services and uses prescribed selling techniques.
  • Conducts a thorough in-person interview with potential clients, using the company's propriety tax software application.
  • Delivers exceptional customer service by anticipating customer needs and considers the impact of all decisions/actions on the customer.
  • Answering client calls via our national call center routing system.
  • Completes all related tax forms in accordance with policies, and in compliance with legislation and regulations. Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion.
  • Consults tax law reference materials to determine procedures for preparation of atypical returns.
  • Answers questions and provide future tax planning to clients.
  • Reviews financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returns.
  • Researches tax related questions and issues, and responds to clients appropriately and within a timely manner.
  • Resolves client complaints, or refers situations to supervisor (as appropriate) for resolution
  • Audits all tax return forms for accuracy and completeness (i.e., client signatures).
  • This position has access to and regularly works with information of a sensitive, highly confidential nature, and regularly deals with diverse matters which require a working knowledge of the business. Required Qualifications
    • Top candidates for this position will have retail experience providing exceptional client service and performing multiple tasks in a fast paced environment.
    • Hands-on marketing with surrounding businesses, including office visits to promote brand awareness and new clientele
    • High School Degree or equivalent
    • Experience preferably in sales, service and tax preparation
    • PTIN (Preparer Tax Identification Number) required
    • Good communication, interpersonal and customer services skills
    • Basic knowledge of computer functions and math required.
    • Ability to lift a maximum of 25 lbs
    • Strong attention to detail and accuracy
    • Ability to work under pressure, in a fast-paced working environment Preferred Qualifications:
      • Field Instructor, Remote Support and Call Center certified
      • 1+ years of experience preferably in sales, service and or tax preparation
      • Remote Support or Call Center ready certified
      • Enrolled Agent (EA) certificationWe appreciate your interest in Jackson Hewitt Tax Service. Jackson Hewitt Tax Service is an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, age (40 and over), disability, gender identity, sexual orientation, or any other basis protected by applicable federal, state, or local laws. Jackson Hewitt Tax Service also prohibits harassment of applicants or employees based on any of these protected categories. It is also Jackson Hewitt Tax Service's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.Other details
        • Job Family Store Operations
        • Pay Type Hourly
        • Employment Indicator Seasonal

Keywords: Jackson Hewitt, Cranston , Client Support Associate - Warwick, Cranston, N. Kingstown, Accounting, Auditing , Cranston, Rhode Island

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


Tax Managing Director
Description: BDO's Core Purpose is Helping People Thrive Every Day. Our Core Values reflect how we manage our work, our relationships and ourselves. As an employee of the firm, you will live true to our Core Values (more...)
Company: BDO (United States)
Location: Boston
Posted on: 01/18/2021

Controller
Description: Please Remember to attach resume Not a Remote job. Must be in Mass. EXCELLENT GROWTH OPPORTUNITY for an advancing and skilled Finance professional. Fastgrowingcompany searching for a savvy competent (more...)
Company: Anderson Young Associates, Inc.
Location: Needham
Posted on: 01/18/2021

Senior Project Manager (remote)
Description: SquarePeg is working with a global organization at the forefront of reinventing the internet - they are looking to build a PMO and hire a Senior Project Manager to set it up and build a team. The Senior (more...)
Company: SquarePeg Hires
Location: Boston
Posted on: 01/18/2021


Division Controller
Description: Division Controller - Corporate HQ, Andover, MAAre you naturally curious So are we at MKS. Our collective curiosity drives us to be an innovation leader in many industries. Our products drive technology (more...)
Company: MKS Instruments
Location: Andover
Posted on: 01/18/2021

Santander Holdings Usa Inc Associate Treasury Liquidity Risk in Town Of Milton
Description: Santander Holdings Usa Inc Associate Treasury Liquidity Risk - Santander Holdings USA IncAssociate, Treasury Liquidity Risk-2004432 DescriptionThe Associate, Treasury executes on and improves on the day-to-day (more...)
Company: Santander Holdings USA Inc
Location: Milton
Posted on: 01/18/2021

Tax Accountant
Description: Ref ID: 02100-9502807387 Classification: Tax Accountant Compensation: 25.00 to 35.00 hourly Accountemps is seeking Tax Accountants for ongoing temporary opportunities in the Greater Boston Area. Responsibilities (more...)
Company: Robert Half
Location: Boston
Posted on: 01/18/2021

Ameriprise Financial: Financial Advisor
Description: Job DescriptionAre you looking to advance your career in a role with meaningful work Do you want the stability of an industry-leading organization with entrepreneurial freedom to advance based on your (more...)
Company: Ameriprise Financial
Location: Middleton
Posted on: 01/18/2021

Earn cash this Winter. Deliver with Uber!
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Deliver with Uber Eats on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends--it's up to you. Earn Extra (more...)
Company: Uber Eats
Location: Needham
Posted on: 01/18/2021

Financial Controller
Description: A leading general contractor in the New England heavy civil sector is seeking a construction controller.The firm specializes in municipal construction throughout: Maine, Vermont, New Hampshire, and Massachussetts. (more...)
Company: LVI Associates
Location: Boston
Posted on: 01/18/2021

ONLINE MEDICAL BILLING & CODING TRAINING - LEARN FROM HOME
Description: Interested in Online Medical Billing Coding Training My Medical Career Can Help Rapid ONLINE Training National Accreditation Financial Aid Assistance Career Placement Services Medical Billing (more...)
Company: My Medical Career
Location: Sharon
Posted on: 01/18/2021

Log In or Create An Account

Get the latest Rhode Island jobs by following @recnetRI on Twitter!

Cranston RSS job feeds