CranstonRecruiter Since 2001
the smart solution for Cranston jobs

Personal Banking Representative

Company: Santander
Location: Cranston
Posted on: November 14, 2020

Job Description:

Personal Banking Representative, Cranston, RI - 2003570DescriptionAs a member of Santanders retail banking division youll help serve Santanders retail and small business customers as part of one of the top banks in the United States based on deposits. With principal presence in the northeast U.S., Santanders retail division offers consumer and lending products to help our customers reach their financial goals. Santander currently serves nearly 2 million retail customers and 5.2% of the 2.7 million small businesses in the US footprint have a transactional account with Santander Bank.The Senior Specialist, Personal Banker serves as the primary branch resource for sales opportunities, new product account openings and referrals and is responsible for developing and maintaining business customer relationships. S/he will identify the short and long term financial needs of both consumer and business customers by utilizing a needs and consultative based approach.Responsibilities

  • Evaluates and determines the financial needs of each customer, matches this to the appropriate Santander product or service and delivers the product or service in a manner which satisfies the customer
  • Expands and retains customer relationships, actively cross sells and resolves customer problems quickly and efficiently under the direction of the Branch Manager
  • S/he meets all goals and actively participates in all sales activities in the Branch
  • Helps with escalated service issues
  • Maintains accurate sales records and regularly reviews sales results with Branch Manager and prepares an action plan taking appropriate steps to meet/exceed sales objectives
  • Promotes and cross sells products and services based on customer need: guiding and directing customers in the selection of products, effectively utilizing sales, customer profiling and customer service skills to make significant contributions towards meeting individual and branch goals
  • Refer customers to business partners when applicable
  • Serves as the primary branch resource for sales opportunities, new product account openings and referrals, actively selling Bank products and servicesQualifications
    • Bachelor's Degree, or equivalent work experience
    • 3-5 years in same or similar role
    • Ability to effectively ask questions and identify needs to enhance the customer relationship
    • Ability to handle confidential and sensitive information
    • Ability to operate independently in a fluid, dynamic high growth oriented environment and embrace change
    • Ability to problem solve and provide solutions to customer issues
    • Proficient financial skill set
    • Strong interpersonal skills; demonstration of poise, composure and confidence in front of clients and Bank senior management
    • Strong listening and customer service skills
    • Strong understanding of financial products and services
    • Minimal physical effort such as sitting, standing, and walking
    • Accurately identifies resource requirements to solve basic problems
    • Communicates clearly and precisely
    • Listens carefully and asks questions to clarify understanding
    • Knows who the organizations key customers and competitors are
    • Has basic understanding of financial services industry and how organizations operate
    • Learns about and diligently follows established risk management policies, processes and procedures
    • Learns new methods and procedures or modifies them to meet new standards
    • Is positive about new approaches and methods resulting from change
    • Maintains professional behavior at all times in representing the company
    • Does all routine work accurately and on-time; is aware of own impact on others
    • Responds promptly to customer inquiries
    • Takes responsibility for issues and, with assistance, works to find a solution
    • Works effectively in team settings
    • Shows appreciation for others' help and lends a hand when needed to complete shared tasksAt Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.Job: Relationship ManagementPrimary Location: Rhode Island-Cranston-225 Atwood Avenue - 00443 - Western Cranston - BranchOther Locations: United States Organization: Consumer & Business Banking (1001)Schedule: Full-timeJob Posting: Nov 9, 2020, 2:42:02 PM

Keywords: Santander, Cranston , Personal Banking Representative, Accounting, Auditing , Cranston, Rhode Island

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


Billing Specialist - Start Earning $17.15/hr - Manchester
Description: Job Description PillPack is a pharmacy that makes it simple to take the right medications
Company: PillPack
Location: North Andover
Posted on: 11/25/2020

Billing Specialist - Earn $17.15/hr + Benefits Day One - Manchester
Description: Job Description PillPack is a pharmacy that makes it simple to take the right medications
Company: PillPack
Location: North Chelmsford
Posted on: 11/25/2020

Billing Specialist - Manchester
Description: PillPack is a pharmacy that makes it simple to take the right medications at the right time. We combine convenient packaging, modern technology, and personalized service to create a system that enables (more...)
Company: PillPack
Location: Bedford
Posted on: 11/25/2020


Experienced Tax Associate
Description: Job DescriptionOverview If you're a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You'll (more...)
Company: Intuit
Location: Boston
Posted on: 11/25/2020

Field Auditor / Inspector
Description: Quiktrak, Inc. is the industry leader in field inspections for banks and finance companies throughout the United States and Canada. Utilizing the latest technology, Quiktrak provides the industry's most (more...)
Company: Quiktrak
Location: Norwood
Posted on: 11/25/2020

Private Equity Analyst
Description: About SFA Search Fund Accelerator is an innovative private equity firm designed to optimize an alternative investment model known as a Search Fund. SFA provides support and capital to entrepreneurs seeking (more...)
Company: Search Fund Accelerator
Location: Boston
Posted on: 11/25/2020

Regional Sales Manager
Description: Own A Franchise40 BUSINESS CATEGORIESPROVEN BUSINESS MODELSFIND OUT HOW BUSINESSOWNERS CAN EARN MOREHave you ever thought about owning your own business If so, now is the perfect time to look into franchise (more...)
Company: WilliamsonHeckt
Location: New Haven
Posted on: 11/25/2020

General Manager
Description: Own A Franchise40 BUSINESS CATEGORIESPROVEN BUSINESS MODELSFIND OUT HOW BUSINESSOWNERS CAN EARN MOREHave you ever thought about owning your own business If so, now is the perfect time to look into franchise (more...)
Company: WilliamsonHeckt
Location: Boston
Posted on: 11/25/2020

Experienced Tax Accountant - - 3 tax seasons experience required
Description: Overview If you-- re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.-- You-- ll advance (more...)
Company: Intuit
Location: Andover
Posted on: 11/25/2020

Financial Advisor III
Description: Description br Citizens Securities, Inc. is honored to be a high quality provider in the investment services industry and is focused on growing our market share in the states we currently operate. We (more...)
Company: Citizens
Location: Sudbury
Posted on: 11/25/2020

Log In or Create An Account

Get the latest Rhode Island jobs by following @recnetRI on Twitter!

Cranston RSS job feeds